Refund policy

Return and Refund Policy

Thank you for shopping at folioguide.store

All products offered in our store are instantly downloadable digital items. Due to the nature of digital goods, we cannot offer returns, cancellations, or exchanges once the purchase is completed and the download link or file has been delivered.

Please ensure you carefully review the product descriptions, file requirements, and any provided preview images before completing your purchase. All sales of digital products are final, and no refunds will be issued.

Exceptions and Technical Support

While we do not offer refunds, your customer experience is very important to us. If you encounter any issues with your files, we are here to help resolve them. Please contact us if:

• You experience technical difficulties downloading or opening your purchased file,

• The downloaded file is corrupted, or the format differs from what was stated in the product description,

• You accidentally purchased the exact same product more than once due to a system error.

For download issues, file access, or any other technical support requests, please reach out to us at order@folioguide.store with your order number. We will be happy to assist you as quickly as possible.